Jorlenna™ and jorlenna.com are owned and operated by Beijing Huixin Yijing Technology Co., Ltd.

References to “Jorlenna™,” “we,” “us,” or “our” in these Terms refer to the store operator. References to “you” or “your” refer to a website visitor, customer, or other user of the website.

By accessing or using jorlenna.com, you agree to comply with these Terms of Use and applicable law.

If you do not agree to these Terms, please discontinue use of the website. Purchases are additionally governed by our Terms and Conditions and other applicable store policies.

To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

You may use the website for lawful personal shopping, product research, account management, order-related activity, customer support, and other legitimate activities connected with our services.

A limited, revocable, non-exclusive, and non-transferable permission is granted to access and use the website for these purposes, subject to these Terms.

You may not use the website to:

• Violate applicable laws or regulations.
• Commit fraud or submit false or misleading information.
• Attempt unauthorized access to systems, accounts, or data.
• Introduce malware, malicious code, or harmful technology.
• Interfere with website security, availability, or operation.
• Use automated tools to scrape or collect website information without authorization.
• Collect another person’s information unlawfully.
• Infringe intellectual property, privacy, publicity, or other legal rights.
• Misrepresent your identity or relationship with Jorlenna™.
• Use website content or services for unauthorized commercial activity.

We may restrict website access, suspend an account, cancel an affected order, or take other reasonable action if prohibited activity is identified.

The Jorlenna™ name, branding, product presentation, website design, graphics, photographs, text, videos, logos, and other protected website content are owned by, licensed to, or lawfully used by the store operator.

Protected website content may not be copied, reproduced, modified, republished, distributed, sold, manufactured, imitated, or commercially exploited without appropriate authorization, except where applicable law permits such use.

Nothing on the website transfers ownership of our intellectual property or the intellectual property of a third party to a user.

Where protected by applicable law, users may not reproduce or commercially exploit protected product photographs, patterns, graphics, text, or other store content without authorization.

Where customer account or checkout features are available, you are responsible for providing current, complete, and accurate information.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by applicable law.

Please notify us promptly if you believe your account or order information has been accessed or used without authorization.

If the website allows reviews, photographs, comments, questions, or other customer submissions, you are responsible for ensuring that your content is accurate, lawful, and does not violate another person’s rights.

By voluntarily submitting content for publication, you grant Jorlenna™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use that content in connection with operating, improving, and promoting the store, subject to applicable law and our Privacy Policy.

We may decline, moderate, or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

We make reasonable efforts to present website content and product information accurately. However, colors may appear differently because of photography, lighting, screen settings, and display calibration.

Jorlenna™ offers Stone Trays, Soap Trays, and Countertop Organizers in a variety of textures, shapes, colors, and layouts for everyday bathroom storage.

Product information may be corrected or updated if an error, inaccuracy, or omission is identified.

Jorlenna™ products are stone trays, soap trays, and countertop organizers for everyday bathroom essentials. Product information describes the particular design, dimensions, materials, and care instructions shown in the relevant listing.

Any styling or material-care suggestions on the website are general information. Follow the instructions for the specific product, and do not assume that every design has the same water resistance, drainage features, or cleaning requirements.

Website content is not intended to replace medical, legal, financial, or other qualified professional advice.

jorlenna.com uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, customer-service, communication, security, and advertising providers.

The website may contain links to third-party websites or services. Third-party content, availability, products, services, security, and privacy practices may be governed by their own terms and policies.

A third-party link does not necessarily indicate that Jorlenna™ controls or endorses every aspect of that third party’s website or service.

We may update, maintain, modify, restrict, suspend, or discontinue portions of the website where reasonably necessary.

Temporary interruptions may occur because of maintenance, technical problems, security issues, provider outages, system updates, or circumstances outside our reasonable control.

We do not guarantee that every website feature will always be available, uninterrupted, or free from errors.

We use reasonable measures intended to support website and information security. However, no website, electronic communication, or online transmission method can be guaranteed to be completely secure.

You are responsible for using reasonable precautions when accessing the website and for protecting your device, account credentials, and personal information.

Purchases submitted through jorlenna.com are additionally governed by the following policies:

• Terms and Conditions
• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Payment & Security

If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.

To the extent permitted by applicable law, the website and its general informational content are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to or use of the website.

Nothing in these Terms excludes or limits rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded or limited.

These Terms of Use are subject to applicable law, including any mandatory consumer rights that apply based on the user’s location or relevant circumstances.

If a dispute arises, we encourage you to contact customer support first so that the matter can be reviewed and the parties can attempt to reach a resolution in good faith.

We may update these Terms of Use when our website, technology, services, business practices, or applicable requirements change.

The current version will be published on this page with an updated revision date. Continued website use after an update is subject to the version then in effect, to the extent permitted by applicable law.